How do you do business with RO-iT?
Subscription
As of January 1, 2019, RO-iT works with a subscription structure. This means that every organization that chooses to work with Documentor pays per user per month for the right of use. The subscription fee is charged annually.
The subscription starts after RO-iT has set up its products according to your wishes and specifications and after they have been rolled out in your organization. The start-up costs for set-up and roll-out are not included in the subscription and are specified after inventory and consultation with you.
With the subscription you get the right of use on all the products you choose, and a maintenance contract. The maintenance contract entitles you to support for application manager(s), hands-on or by phone, skype and/or e-mail.
Our products are constantly evolving. Ideas and wishes of customers often result in nice extra functionality for the Office environment. With a subscription, you continuously benefit from the latest developments for a relatively low monthly fee.
Do you have an idea for extra functionality? RO-iT is happy to talk to you.
Have you been a customer for some time?
Customers who have been working with Documentor and other RO-iT products for some time keep their license(s) with update and maintenance features. If you, as an existing customer, have questions about this step of RO-iT and would like to know what is changing for you, please feel free to contact us.